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Solutions · IT Director

Give the factory one connected system.

Offsight gives IT a modern factory operating system with connected workflows, APIs, integrations, permissions, support and AI-led setup in one platform.

Equipment and documentation on the plant floor

Operational benefit

What Offsight gives this role.

  • One platform to governProduction, materials, labor, planning, documents and support run from one governed application.
  • Integrations built into the workflowERP, design, machine and factory-tool data can connect through APIs and integration workflows.
  • AI-led setup and supportOffsight AI helps stand up the factory workflow from existing records, with enterprise support available when needed.

Connected workflows

Where this role runs the work.

The Offsight screens that keep decisions connected to the floor.

Apps & Integrations · Console

Integration cards grouped by category, with NetSuite and QuickBooks supported out of the box.

Offsight API · Console

A self-serve API console: the endpoint catalog grouped by Planning, Production and the rest, per-endpoint parameters, the auth header, your key displayed with one-click rotation, and live usage counters against your limit and reset date.

Setup — Users · Console

People, user groups and the consolidated access surface in one place.

Support · Both

A support mailbox inside the tenant, on the console and on the phone.

A failed check open on iPhone, with the submission behind it

Offsight AI

AI setup and operations are part of the platform.

Offsight AI reads and writes across production, materials, labor, documents and setup workflows inside the same permission model.
  • Stands the system up. Setup → AI Setup builds your zones, product types, tasks, cycle times and build schedule from what you already have.
  • Executes, not just answers. A Mission Control session runs real work against live data.
  • Meets the user on their screen. The floating assistant can describe the screen someone is stuck on, and on the console navigate it, refresh it, fill a field and click.
  • Turns on like any other module. Both AI surfaces sit behind the same two gates as everything else.
Offsight file workflows, routing documents for review
  1. 1ReadsProduction, materials, labor, quality and documents as one system
  2. 2SpotsSchedule risk, shortages, failed checks and bottlenecks early
  3. 3ActsUpdates the record, assigns follow-up and keeps teams aligned
  4. 4ReportsA clear record of actions, owners and next steps

One governed account

Production, materials, labor, planning, documents and support behind one permission model

AI setup

AI Setup creates the initial factory structure from the records you already have

Less support burden

The Assistant answers workflow questions in context, with support available from the product when needed

See Offsight from the IT director’s seat.

We will run the demo around your products, your terminology and the daily workflows this role owns.

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