Offsight AI text messages

Last updated: November 9, 2026

These terms cover the text messages (SMS) that Offsight Inc. (“Offsight”) sends through Offsight AI, the program called Offsight AI text messages. They are part of the Terms of Service, and the Privacy Policy explains how we handle the information involved.

1. What Offsight AI texts you about

Offsight AI is used by people at manufacturers and construction companies whose employer has an Offsight account. It texts the mobile number on your own Offsight profile with:

• alerts you or a teammate set up in Offsight AI — for example when a machine or station changes state, a camera goes offline, or a job falls behind;
• the results of routines and reports you asked Offsight AI to run; and
• answers and links you asked Offsight AI to text you.

Offsight AI does not send marketing or promotional text messages. All texts come from one Offsight AI number and start with “Offsight AI:”.

2. How you opt in

Texts are optional. You can use Offsight, Offsight AI and every other part of the Service without giving a mobile number and without receiving texts.

1. Sign in to Offsight AI (on the web at ai.offsight.com, or in the Offsight app for iOS or Android) and open your profile from the account menu.
2. Under Your details, add your mobile number and save it.
3. The Text messages from Offsight AI card on the same profile shows this notice next to its switch: “Offsight AI texts you job updates, alerts and answers you ask for. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.” It links to the Terms of Service and the Privacy Policy.
4. With your number saved and the switch on, Offsight AI may text you the alerts and results described in section 1. The first text you receive says how to opt out.

Only you can turn your own texts on or off from your profile; nobody else can switch them for you.

3. How often

Message frequency varies with the alerts you and your team set up. Offsight AI sends you at most 10 texts a day and none between 9 PM and 8 AM in your time zone.

4. Cost

Offsight does not charge you for texts. Message and data rates may apply from your mobile carrier.

5. How you opt out, and how to get help

• Reply STOP to any Offsight AI text to stop all texts. You will get one message confirming it, and no more texts after that.
• Reply START to turn them back on.
• Reply HELP for help, or email support@offsight.com.
• You can also turn texts off at any time with the Text messages from Offsight AI switch on your profile, or by removing your mobile number.

6. Your mobile number and consent

Offsight uses your mobile number only to send you the Offsight AI texts described here and to handle your replies to them. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The rest of the Privacy Policy applies to everything else.

7. Delivery

Texts are sent to mobile numbers in the United States and Canada. Mobile carriers are not liable for delayed or undelivered messages. Alerts that matter to your operation are also available in Offsight AI itself, in the app and on the web, so a text that does not arrive is never the only record of it.

8. Sample messages

• “Offsight AI: Lamp turned On at Station 1 at 10:42 AM. Reply STOP to opt out.”
• “Offsight AI: Your Daily production summary is ready: 14 modules finished, 2 behind plan.”
• Reply to HELP: “Offsight AI: alerts from your Offsight account, max 10 texts/day. Msg & data rates may apply. Reply STOP to opt out, START to opt in. Help: support@offsight.com”

9. Changes and contact

Offsight may change these terms, and the “Last updated” date at the top of this page shows when they last changed. Questions: support@offsight.com.

Offsight Inc.
650 California St
San Francisco, California 94108

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